Macquarie Hosting – Online Chat Facilitator – Sydney

Macquarie TelecomMACQUARIE TELECOM Hosting has implemented an on-line chat function on its web site, requiring an operator to facilitate online chats with web enquirers. The purpose is to engage prospects early in the product enquiry process, through obtaining contact details allowing a BDM to follow through with a sales call to the prospect.
The primary purpose is to convert web and phone enquiries into addressable leads, which are then passed to a BDM.

Responsibilities:
Conduct online chats as required, document learning, and report daily on results
Develop Chat scripts for review with the Sales Manager
Answer all inbound phone calls, and log details into the system
Manage all inbound enquiries to an addressable lead stage
Enter all lead information into Crisp (CRM System). This requires use of ASIC databases to search for Company details
Offer suggestions for continuous improvement in lead generation
Build profile on any new customer demands and or / competitors
Prospect management – Influence Sales reps to ensure CRM systems is updated as leads progress through the sales funnel
Perform sales admin tasks as required.

Requirements:
Excellent English and typing skills.
Clear verbal skills and diction
Enjoys communicating and developing relationships with others
Strong communication skills

Experience:
Familiar with Web / IT / Computing language / products / services
Experience working in customer facing IT sales / engineering environment.

Qualifications:
A ICT tertiary qualification would be highly regarded (e.g. Computer Science, IT, Engineering) or an equivalent combination of education and strong business services experience are highly desirable for this position.

About this Scholarship
Type:
Work Integrated Learning
Level:
Postgraduate
Value:
$ 34000
Length:
12 months
Required residence status:
Citizenship or Permanent residence
Published Date:
29-Oct-2010
Commence Date:
14-Feb-2011
Closing Date:
04-Feb-2011
State: New South Wales
Location: Sydney
Application Form:
Checklist
Apply now!
Contact Us
Lyn Raghuraman
ACS Foundation
info@acsfoundation.com.au
02 8296 4443

Sales and Marketing- Touchpaper Australasia – Queensland

Touchpaper
Touchpaper
Touchpaper Australasia – Sales and Marketing(Software and Services) – Brisbane, QLD

As one of the thought leaders in Service Management software in Australia and we have experienced rapid growth over a number of years. To continue to grow at this rate we need to improve and standardise our marketing throughout the organisation. If you would like a future in the rapidly changing software industry, then take up the exciting challenge and build onto your sales and marketing skills.

A new position has been created for a Sales and Marketing to gain experience in all facets of marketing and selling our solutions and services.  The successful applicant will work in a variety of roles in the company to establish the brand and identify prospects for our software

Responsibilities:

  • With training, run sales campaigns to identify new customer verticals and develop telephone campaigns for our telemarketing team to provide industry research on the market and develop brand awareness.
  • Develop attractive and accurate marketing materials including email campaigns and mail campaigns designed to establish the brand and grow our prospect base.
  • Assist in designing seminars and workshops to showcase the solutions.
  • Assist with trade shows to create stands and concepts that promote our solutions and services.
  • Work with the Sales Team in building relationships with prospects and understanding their requirements.

Requirements:

  • Aptitude for Sales and Marketing demonstrated by studies or previous work experience.
  • Excellent communications skills both written and oral.
  • Excellent people skills and customer service.
  • Organisational and time management skills.
  • Self-starter with real drive and energy

Qualifications:
Successful candidate will have graduated with qualification in Information Technology or a related field from an Australian University

About this Scholarship
Type:
Work Integrated Learning
Level:
Postgraduate
Value:
$ 34000
Length:
12 months
Required residence status:
Citizenship or Permanent residence
Published Date:
05-Mar-2010
Commence Date:
24-Jan-2011
Closing Date:
14-Jan-2011
State: Queensland
Location: Brisbane
Application Form:
Checklist
Apply now!
 
Contact Us
Lyn Raghuraman
ACS Foundation
info@acsfoundation.com.au
02 8296 4443