HCL Australia – Graduate Work Integrated Scholarships – Sydney, NSW

HCL

HCL

3 Scholarships are available

HCL Australia is offering up to 3 IT Scholarships in Sydney over the next few weeks.

Essential requirements:
1. Must be a permanent resident or citizen of Australia.
2. Must have graduated most recently from a university in Australia, within the last one year having completed a degree in IT, Information Systems, Computer Science or Computer Engineering.
3. Must be enthusiastic and keen to get trained and learn in a team environment.
Also must have one or more of these skills:
•Manual or Automation Testing knowledge
•Familiarity with Quality Center and/or any other testing tool
•SQL server knowledge with understanding of Normalization, Nested queries, Stored Procedures and  Triggers

About this Scholarship
Type:
Work Integrated Learning
Level:
Postgraduate
Value:
$ 34000
Length:
12 months
Required residence status:
Citizenship or Permanent residence
Published Date:
05-May-2010
Commence Date:
30-Aug-2010
Closing Date:
20-Aug-2010
State: New South Wales
Location: Sydney
Application Form:
Checklist
Apply now!
Contact Us
Lyn Raghuraman
ACS Foundation
info@acsfoundation.com.au
02 8296 4443

Star Track Express – Service Desk Analyst for Graduates, Gordon NSW

Startrack Express

Startrack Express

Star Track Express is looking for a  Service Desk Analyst to join their team in Gordon to provide professional, fast and effective frontline support to external and internal customers.

Responsibilities

  • Ensure the Service Desk maintains a high standard of customer service to both external and internal customers.
  • Ensure all IT Equipment is secured at all times
  • Actively contribute to Knowledge Management through the creation of Knowledge Documents in Remedy.
  • Log a minimum of 90% of all Incidents received by telephone into the Remedy Incident Management System.
  • Maintain a “First Call Resolution Rate” equal to that of your peers.
  • Manage your “Mean Time To Resolution” equal to that of your peers.
  • Ability to relate complex technical issues to non-experts
  • Follow all specified procedures as outlined by the Service Desk Manager
  • Remain knowledgeable across a range of continually changing technologies

Required Skills

  • Excellent interpersonal and communication skills, including a professional, positive and friendly telephone manner
  • Outstanding customer service ethic with the desire to exceed customer expectations
  • Ability to train software users both over the phone and in person
  • Excellent analytical and troubleshooting skills.
  • Good knowledge of operating systems, relational database and networking of computers
  • Ability to configure, troubleshoot, and repair PC hardware and software
  • Ability to prioritise work in order to meet conflicting deadlines
  • Strong focus on task execution and completion
  • Strong focus on providing quality solutions
  • Able to work autonomously whilst contributing to a team environment
  • Work flexibility in order to coincide with department scheduling needs between the hours of 6:30am and 7:00pm

Qualifications

  • Tertiary qualifications or studying towards a tertiary qualification in Information Technology or a related field from an Australian University.

Work Experience

  • Previous work experience in a similar support/ customer service role would be considered advantageous.
About this Scholarship
Type:
Work Integrated Learning
Level:
Postgraduate
Value:
$ 35000
Length:
12 months
Required residence status:
Citizenship or Permanent residence
Published Date:
30-Jun-2010
Commence Date:
16-Aug-2010
Closing Date:
13-Aug-2010
State: New South Wales
Location: Gordon
Application Form:
Checklist
Apply now!
Contact Us
Lyn Raghuraman
ACS Foundation
info@acsfoundati

IT Support and Development based role- IDG communications

IDG

IDG

IDG Communications is looking for a suitable graduate in IT, Information Systems, Computer Science/Engineering, Software Engineering with advanced experience in PHP or Python. Must also have sufficient experience in Linux.

Excellane Communication skills, basic network knowledge and good logic and problem solving skills are also essential.

About this Scholarship
Type:
Work Integrated Learning
Level:
Postgraduate
Value:
$ 34000
Length:
12 months
Required residence status:
Citizenship or Permanent residence
Published Date:
18-Jan-2010
Commence Date:
23-Aug-2010
Closing Date:
13-Aug-2010
State: New South Wales
Location: Sydney
Application Form:
Checklist
Apply now!
Contact Us
Lyn Raghuraman
ACS Foundation
info@acsfoundation.com.au
02 8296 4443

Systems Engineer

Systems Engineer

Systems Engineer and Administrator

This role is performed by technical professionals who specialise in providing platform services to clients on hardware and software components. Support is also provided for systems management tools which monitor the operational status of the environment.

Key Responsibilities – Design and/or maintain operating systems and platform support, database administration, capacity planning, performance management and security compliance.

Key Activities – Design, manage and/or maintain operating systems across multiple platforms, middleware applications, various database technologies, high availability solutions and load balancing.

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

This role performs varying degrees of problem determination and resolution of desktop hardware/software problems, through the effective use of available technical resources as per contracted service level agreements. A technical knowledge of the supported platform is required, as well as a working knowledge of the hardware.

Key Responsibilities – Resolve customer hardware/software PC problems and issues within the customer service level agreement and obtain a high customer satisfaction rating through good communication skills.

Key Activities – Perform installs, moves and adds, as well as data backup and restoration, on certain accounts for clients. Resolve problems and complete all related administrative duties. They have a direct impact on customer satisfaction, and therefore, need to understand their account/site environment.

Programmer

Programmer

Programming

This role provides the underlying system platform programming support on which applications are developed and/or deployed.

Key Responsibilities & Activities – Demonstrate expertise in many environments which may include operating systems, application development platforms, networking, packaged software, etc.

Security Specialists

Security Specialist

Security Specialist

IT Specialists in this job role will have expertise in analyzing and translating business requirements into control objectives. They will be required to design security controls and implement them along with a security management cycle.

Key Responsibilities – Security specialists assist in finding the proper balance between enabling and securing in relation to the customers organization, culture and ecosystem. Use their technical skills to support the operation and maintenance of vendor products, services, and solutions. They also typically have responsibility for sizing, troubleshooting, and critical customer situations.

Key Activities – Create and deliver asset classification models, risk analysis reports, information security policies, security solution scenarios, implementation plans, security services, organization models, procedures, security services, security effectiveness evaluation reports and security awareness workshops.

Database Administrator

Database Administrator

Database Administrator

IT Specialists in this job role will have expertise in one or more relational and non-relational data management-based software product areas.

Key Responsibilities & Activities – Administer mainstream data management software, such as those from IBM and Oracle. They build proof-of-concept solutions with storage data management technology and architect data management solutions to address client requirements.

Networking Specialist

Networking Specialist

Network  Specialist

IT Specialists in this job role will have expertise in one or more networking system technology areas.

Key Responsibilities & Activities – Work with products or solutions based on any vendor hardware and operating system software. Examples include: routers, networking controllers, bridges, or networking software related to these technologies. They build proof-of-concept solutions with networking system technology and architect network solutions to address client requirements.